FAQ

What forms of payment do you accept?
We currently only accept cash on delivery and bank transfers. In the future we will be accepting card payment, however not at the time. 

Bank transfer details:

SWIFT/BIC: EBILAEAD
IBAN: AE690260000959016047401
ACCOUNT NUMBER: 0959016047401
Bank: Emirates NBD
Branch address: Emirates NBD Building, Al Barsha 2, Dubai BD

How much does shipping cost?
We ship anywhere in the United Arab Emirates for 15aed.
Orders over 300aed come with free delivery.

How do I schedule my delivery?
The courier company will contact you on the day of delivery. If you are unable to accept the delivery you can schedule the delivery on a day and time where you will be available.
The courier company will then attempt the delivery at your preferred day and time, if you are unavailable at both times you order will be cancelled immediately. 

How long does it take until I receive my order? 
Shipping takes 3-4 working days. Due to covid19 it may come to slight delays. If you require faster shipping please contact us on WhatsApp 0585627170

Do you ship world wide? 
We currently do not offer world wide shipping.

 


What forms of payment do you accept?
We currently only accept cash on delivery. In the future we will be accepting card payment, however not at the time. 




Shipping:

Do you ship internationally?
We only ship to all 7 Emirates in the United Arab Emirates and do not offer international shipping at this point.


Tracking numbers are emailed to you once a label is created. You can track the shipment by clicking on the link button in your email.
All orders are shipped out within the next 1 - 2 business days. Business days do not include Sundays and all holidays observed by USPS.


Do you offer free shipping?
Yes, we offer free shipping on orders over 300AED.