What forms of payment do you accept?
We offer card payments, payment in installments and cash on delivery.

Who delivers my order?
We use a 3rd party delivery company in order to fulfill all orders placed on the website. Very large orders may be delivered by us personally.

How much does shipping cost?
We ship anywhere in the United Arab Emirates for 15aed.
Orders over 300aed come with free delivery.
Within Dubai we offer same day delivery for orders placed before 3pm for 30aed.

How do I schedule my delivery?
The courier company will contact you on the day of delivery. If you are unable to accept the delivery, you can schedule the delivery on a day and time where you will be available.
The courier company will then attempt the delivery at your preferred day and time, if you are unavailable at both times you order will be cancelled immediately. A restocking fee of 10% will be changed, and delivery return fee of a minimum of 30aed. (depending on the weight of the shipment)

How long does it take until I receive my order? 
Shipping takes 4-7 working days. Same day orders in Dubai placed before 3pm will arrive within 4 hours, same day deliveries placed after 3pm, will reach the next day between 10am-2pm.

Do you ship world wide? 
We currently do not offer world wide shipping.